Resilient Delivery. Cultural Awareness. Audit Discipline.

Deep international air traffic control background, SME in safety, quality, ATS operations and management, including mentoring management teams, and providing regulatory guidance. 

• Drove implementation of SMS and CISM in the Middle East, guided the transition of Iraqi airspace from US military to Iraq CAA
• Head of Safety and Quality Assurance, SERCO ANS. Middle East Aviation and Defence division, Dubai. Apr. 2019 – Aug. 2020
• Quality and Safety Manager, SERCO ANS Middle East. Management and development of quality and safety provision including the maintenance of documentation and reporting processes, Baghdad. Jan 2016 - Apr 2019
• Director International Operations, Global ATS Ltd, Dubai
• SERCO Middle East, Dubai. Dec. 2002 – Apr. 2014 Various senior level positions, including Airspace Transition Manager, Manager, Air Traffic Operations, Director, Aviation Operations
• As Manager, Air Traffic Operations, was Lead Auditor for all Serco ME aviation contracts: 8 international airports, 3 approach units in the UAE and Bahrain and 2 ACCs.
• Holder of the following audit related certificates:

• EN9100 Aerospace Lead Auditor
• ISO 9001: 2000 Internal Quality Auditor
• ATS Safety Auditor

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